Customer Service

3 Essential Details About the Home Financing Process

There were a number of interesting details regarding how homebuyers financed their purchases in 2013. The world of home financing has undergone some radical changes in the last 10 years, with consumers experiencing both the loosest and most restrictive credit

What Remodeling Projects are Worth the Dough?

There are oodles of possible remodeling projects for prospective home sellers, but which ones yield the greatest return on investment? Consumers are always looking for ways to increase the returns on their investments, and for most consumers, few investments

88% of Homebuyers Used a Real Estate Agent in 2013

Are real estate agents still an integral part of the homebuying process, or is the Internet impeding on their influence? It’s been one of the more prevalent themes in housing the last 15 years – when will the Internet

88% of Homebuyers Used a Real Estate Agent in 2013

Are real estate agents still an integral part of the homebuying process, or is the Internet impeding on their influence? It’s been one of the more prevalent themes in housing the last 15 years – when will the Internet

The 6 Most Important Homebuyer Considerations

Homebuyers have many things to consider when looking for a new residence, but what ranks among the top considerations? Buying a home is all about weighing the positives and the negatives, but as any real estate agent knows, not

The 5 Key Characteristics of Homes Purchased in 2013

What types of homes have proven most popular with homebuyers in 2013? We take a look at recent NAR data to find out. Consumer preferences are an ever shifting, evolving landscape, and few regions of the economy shift more

It’s Your ‘Reputation’ – the Real ‘R’ in CRM

As the co-inventor of ACT! contact management software, the product credited as the catalyst for the customer relationship management industry, I’m surprisingly not a champion of the concept of “managing relationships” at all. I don’t think entering data, scheduling

The 7 Essential Technologies For Luxury Homebuyers

Luxury homes are often fitted with nifty technological features, but which ones do affluent consumers most care about? Technology has become an important part of the home search process for many American consumers, and luxury homebuyers are no exception.

4 Mobile Apps You Need to Win Today’s Tech Savvy Real Estate Clients

You just received an introductory email from a prospective new client, referred to you by a friend whom you just helped buy a first home. Actually, it could also be either an intro text message or an invite to

3 Invaluable Tips for Conducting Balanced Listings

Many Realtors, including myself, have an occupational hazard of talking too much. There is so much information to share in order to educate our clients that it is extremely easy to get carried away. Anyone that knows me knows

For Luxury Homebuyers, Some Things Are More Important Than Size

When we think luxury, we generally think “BIG,” but a new survey shows that bigger it not always better with luxury homebuyers. You hear the words “luxury home,” and many things come to mind – high-end finishings, exclusive neighborhoods

What’s the REAL Credit Score Needed to Get a Mortgage?

500? 620? 740? What is the minimum credit score needed to get a mortgage? There’s a lot of disconnect between the “official” requirements and the scores that actually get people approved for home financing. Articles online show minimum FICO

Why Pricing Your Home Correctly is More Critical Now than Ever

Well, it is the fall of 2013, and I find it quite interesting how much a market can change in less than a year. It almost seemed at the stroke of midnight this past New Year’s, buyers collectively decided

The 9 Must-Have Amenities for Luxury Homebuyers in 2013

What amenities have proven the most in-demand for luxury homebuyers thus far in 2013? All consumers approach the homebuying experience with a specific set of features and amenities that they most desire in their prospective home, but luxury homebuyers

How Much Do Homes Cost in Top Tier School Districts?

Strong school districts are often a top selling point for certain neighborhoods, but how do they translate to the median price of the area? It’s gotta be among the most common of questions that real estate agents receive –

How Listing Agents with Good Intentions Can Turn Off Buyers

A common mistake that listing agents often make in front of buyer clients is to talk first and listen later, if at all. They tend to talk nonstop from the start of the showing to the end, often volunteering information

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