Customer Service

Curbing their enthusiasm? Not so much.
Curbing their enthusiasm? Not so much.

Remote closings are becoming commonplace for law firms like Cook & James.

Tech-tonic: New marketing and listing tools give Harry Norman agents the upper hand
Tech-tonic: New marketing and listing tools give Harry Norman agents the upper hand

The company says it’s more important than ever to have the best technology available in an increasingly competitive market.

RE/MAX CEO videos offer advice for ‘mind, body and business’
RE/MAX CEO videos offer advice for ‘mind, body and business’

Weekly motivational messages give guidance for agents to keep moving forward during COVID-19 pandemic and preparing for what comes once it’s over.

6 things you should be telling your sellers right now!
6 things you should be telling your sellers right now!

Agents can move the ball forward with these tips on what to tell clients in unprecedented times.

3 ways landlords can be a resource for struggling tenants
3 ways landlords can be a resource for struggling tenants

Being proactive and finding ways to connect renters with assistance can help property owners and managers stand out as leaders in troubled times.

Navigating generational homebuying and selling trends in 2020
Navigating generational homebuying and selling trends in 2020

NAR’s 2020 Generational Trends Report shows that young millennials and the silent generation value similar things when buying homes.

Two ways agents can fail buyers and sellers, according to your clients
Two ways agents can fail buyers and sellers, according to your clients

A new Century 21 study found that most consumers are satisfied with their experience during the transaction, but there are a few fixes that real estate professionals could implement to improve the situation.

The 3 Things Your Clients Should Never Do Before Buying a Home

Buying a home in the post-boom market is akin to ballet, and there are certain steps that no client should take. For the vast majority of consumers, buying a home hinges on securing a loan, and among the vast

The 5 Main Preferences for Homebuyers in 2013

What kinds of factors did homebuyers consider in 2013 when making their purchase? Homebuyers have a multitude of factors to consider when deciding upon a home purchase, but inevitably, certain factors will be more important than others. For an

10 Luxury Home Features That are Trending – And 10 That aren’t

What luxury home features are hot right now with homebuyers? And which ones are riding off into the sunset? What luxury amenities are most popular with consumers in today’s housing market? In a fascinating new study by Trulia, the

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