Customer Service

Remote closings are becoming commonplace for law firms like Cook & James.

The company says it’s more important than ever to have the best technology available in an increasingly competitive market.

Weekly motivational messages give guidance for agents to keep moving forward during COVID-19 pandemic and preparing for what comes once it’s over.

Agents can move the ball forward with these tips on what to tell clients in unprecedented times.

Being proactive and finding ways to connect renters with assistance can help property owners and managers stand out as leaders in troubled times.

NAR’s 2020 Generational Trends Report shows that young millennials and the silent generation value similar things when buying homes.

A new Century 21 study found that most consumers are satisfied with their experience during the transaction, but there are a few fixes that real estate professionals could implement to improve the situation.
Buying a home in the post-boom market is akin to ballet, and there are certain steps that no client should take. For the vast majority of consumers, buying a home hinges on securing a loan, and among the vast
What kinds of factors did homebuyers consider in 2013 when making their purchase? Homebuyers have a multitude of factors to consider when deciding upon a home purchase, but inevitably, certain factors will be more important than others. For an
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